Privacy Policy

1. Introduction

Swarms Platform (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered marketplace and platform services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and email address when you create an account
• Profile information and preferences
• Payment information for premium features
• Communications with our support team
• Content you create, upload, or share on the platform

2.2 Usage Information

We automatically collect certain information about your use of our services:

• Log data (IP address, browser type, access times)
• Device information and identifiers
• Usage patterns and interactions with our platform
• Performance data and error reports
• Telemetry data for service optimization

2.3 AI and Machine Learning Data

As an AI platform, we may collect and process:

• Agent interactions and conversations
• Training data for improving AI models
• Usage analytics for platform optimization
• Feedback and ratings on AI agents

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you important updates and notifications
• Respond to your questions and support requests
• Analyze usage patterns to enhance user experience
• Train and improve our AI models
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes
• Public Content: Content you choose to make public on our platform

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. We may retain certain information for longer periods to comply with legal obligations or resolve disputes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “Last updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

13. GDPR Compliance (EU Users)

For users in the European Union, we process your personal data in accordance with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.

14. CCPA Compliance (California Users)

California residents have additional rights under the California Consumer Privacy Act (CCPA). You may request information about the personal information we collect, use, and disclose about you, and request deletion of your personal information.